Privacy Policy

Effective date: November 2, 2026

This policy explains how RoofReplacementGainesvilleFL.com handles information from website visits, phone calls and emails connected with its Gainesville, Florida roof referral line.

1. Scope and Definitions

RoofReplacementGainesvilleFL.com ("the site," "we," "us," or "our") operates the website at roofreplacementgainesvillefl.com (the "Website"). "Services" means the Website, the referral phone line that connects callers with independent local roofing contractors, and related email.

This policy applies when you browse the Website, call the referral line, or email the site. It does not govern the call-tracking provider, the roofing contractor who takes your call, the hosting provider, the mapping provider, or any other party acting under its own privacy policy.

2. Information We Collect

Information you provide

  • Contact details you share by phone or email, such as your name, telephone number, email address, and whether you own, rent, or manage the property.
  • Property details, such as your ZIP code, street address, and building type, for example a single-family house, duplex, apartment building, or business, when you choose to share them.
  • Roof details, such as leaks, missing shingles, storm damage, the roof material and age, any open insurance claim, and anything else you mention.
  • Emails you send and records of your questions, comments, and privacy requests.

Please do not share bank or card numbers, government identification numbers, medical information, passwords, insurance policy numbers, or other sensitive information by phone or email.

Information collected automatically

The Website sets no cookies and uses no analytics. The only information collected automatically is the standard server log kept by our hosting and security providers, which may record your IP address, browser type and version, operating system, referring page, pages requested, timestamps, approximate location derived from IP address, and error details. These logs are used only to deliver, protect, troubleshoot, and maintain the Website.

Information from others

Calls to the referral line pass through a call-tracking service, which may give us the calling number, the date, time, and length of the call, its ZIP area, and a recording where calls are recorded. If you share details about a tenant, co-owner, or other person, you confirm you may do so.

3. How We Use Information

We may use information to:

  • Connect your call with an independent roofing contractor serving Gainesville, Florida.
  • Answer emails about roofing questions, the referral line, privacy requests, or Website issues.
  • Operate, secure, troubleshoot, maintain, and improve the Website.
  • Prevent fraud, spam calls, misuse, security incidents, and unlawful activity.
  • Keep basic business records, enforce our Terms of Service, and comply with legal obligations.
  • Match each call to a contractor working in the caller's ZIP area; the site sends no marketing.

Where applicable law requires a legal basis, we process information to provide the referral you asked for, with your consent, for legitimate interests such as security and correct call routing, and to comply with law.

4. Cookies, Local Storage, and Third-Party Services

The Website does not set cookies, does not use local storage to follow visitors, and runs no analytics or advertising tags. Because nothing is stored for tracking, there is nothing to accept or decline, and blocking cookies in your browser will not change how the Website works. No uniform standard governs browser "Do Not Track" signals, but since the site does not track visitors across websites, recognized opt-out signals such as Global Privacy Control already match our practice.

The Website and referral line rely on a few third-party services that may receive device, call, or usage information under their own policies:

  • Call tracking: calls to this site's number pass through a call-tracking service and may be recorded; the contractor who answers receives your number and ZIP area.
  • Google Maps: map links and any embedded map may send IP address, device, and interaction information to Google.
  • Google Fonts: some pages load font files from Google.
  • Hosting: our host keeps server logs to deliver and protect the Website.

5. How We Disclose Information

We may disclose information to:

  • Hosting, call-tracking, call-recording, email, security, mapping, technical-support, and other vendors that work under appropriate restrictions.
  • The independent roofing contractor who takes your call, which receives your phone number, ZIP area, and what you say.
  • Legal and professional advisers, insurers, auditors, and authorities where reasonably needed to protect rights, safety, or property, or to obey the law.
  • A successor in a merger, reorganization, sale of the Website or its assets, or similar transaction, subject to required notice and consent.
  • Other parties at your request or with your consent.

We do not sell personal information, for money or anything else. We do not use or share personal information for cross-context behavioral advertising. If that ever changes, we will update this policy and offer any choices the law requires before the change takes effect.

6. Retention, Transfers, and Security

We keep information only as long as reasonably needed for the purposes above, such as answering emails, keeping security and business records, resolving disputes, and meeting legal obligations. Server logs and call records are kept for limited periods that depend on the type of record, legal requirements, and operational need. Information that is no longer needed may be deleted, de-identified, or aggregated.

Information may be processed in the United States and wherever our service providers operate. We use reasonable administrative, technical, and physical safeguards suited to the kind of information involved. No method of internet transmission or electronic storage is completely secure.

7. Your Privacy Rights and Choices

Depending on where you live, and subject to legal exceptions, you may have the right to ask for access to, correction or deletion of, or a portable copy of your personal information; to withdraw consent; to object to or limit certain processing; to opt out of sale, targeted advertising, or profiling; and to appeal a denied request.

To make a request, email [email protected] or call +1 352-670-3047. We may need to verify your identity and authority. An authorized agent may make a request where the law allows, but we may ask for proof of authorization. We will not discriminate against you for using a privacy right.

This site sends no promotional messages, so there is nothing to opt out of. If you email us, we may reply about your message or request when needed to respond to you.

8. Children

The Services are meant for adults arranging work on a roof and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will review and delete it as required.

9. Changes to This Policy

We may update this policy when the Website, the referral line, our service providers, legal requirements, or our data practices change. The revised policy will be posted here with a new date above.

10. Contact Us

For privacy questions or requests, contact RoofReplacementGainesvilleFL.com:

Call +1 352-670-3047